Reader Q: Update on the Made-to-Measure Disaster
Friday, July 16th, 2010Last month we received a Reader Question from a 5-foot-4 guy who’d been burned ordering a Made-to-Measure suit. He said:
I recently made the mistake of ordering an MTM suit at a major NY store. Off the rack, I wear an Extra Short. Although I had discussed the issue with the MTM director, when the suit came in, the jacket was too long because it was cut as a Short. The store is going to do the suit over from scratch, but I’m afraid that they will simply shorten the jacket. What should I look out for?
Well, he just checked in to let us know how things went:
The store got it right the second time. I now have a suit that fits just right. Thanks to everyone for their input on my original question.
Lessons he learned:
1. I would say the most important thing is that YOU must know how your suit should fit. If you’re not in Jimmy Au’s, you’re on your own.
2. Know what size you would take off the rack. If it’s an Extra Short, discuss with the salesperson whether their custom manufacturer has an actual Extra Short pattern. (It’s important to remember that MTM is not bespoke.) If you wear an Extra Short, have the salesperson include that info on the receipt.
3. Order the suit well before you need it. Leave time for a do-over.


